The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions | Hotel in Palm Cove

| 9.0 (716 Reviews) |  1 Bathroom
Palm Cove Hotel | The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

Hotel in Palm Cove

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Change of towels is available on request.
The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Bathrobes
  • Towels
  • Shampoo
  • Hair dryer
  • Designer toiletries
Bedroom
  • Pillow menu
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Bed sheets
  • LED light bulbs
  • Phone
  • Electrical adapters/chargers
  • Window screens
  • Recycling
  • Iron/ironing board
  • Guidebooks/recommendations
  • Safe
  • Laundry detergent
  • Local maps
  • Water-efficient showers only
  • Slippers
  • Free newspapers
  • Individually furnished
Breakfast
  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 42 per person
  • Free daily reception
  • 1 bar
  • 1 restaurant
  • Room service available
  • Champagne service
  • Minibar
  • Freezer
  • Free bottled water
  • Electric kettle
Parking
  • Onsite parking includes off-street options
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
Accessibility
  • This property does not have elevators
  • Tile flooring in room
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
Activities
  • Hiking/biking trails
  • Mountain biking
  • Kayaking
  • Ecotours
  • Windsurfing
  • Golfing
  • Beach access
  • Fishing
  • Boat tours
  • Snorkeling
  • Skydiving
  • Swimming
  • Rafting
  • Scuba diving
  • Fitness center (free access)
  • Yoga classes
  • Free bicycle rentals
  • Wine tasting room
  • Private picnics
  • Full-service spa
  • Fitness classes
  • Hot tub
  • 2 outdoor pools
  • 24-hour pool access
Entertainment
  • Cable channels
  • DVD player
  • 32-inch TV
General
  • Conference space
  • Meeting room
  • Business center
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser
  • Library
  • Dutch
  • Italian
  • German
  • French
  • Korean
  • English
  • Biodegradable coffee stirrers
  • Vegan dining options
  • At least 80% lighting from LEDs
  • Couples dining
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Beach towels
  • Books
  • No plastic drinking straws
  • Romance packages available
  • Video library
  • TV in lobby
  • Smoke-free property
  • Reusable cups only
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Comprehensive food waste policy
  • Vegetarian dining options
Guest Services
  • 2 outdoor pools
  • Snack bar/deli
  • DVD player
  • Laundry facilities
  • Concierge services
  • Front desk (limited hours)
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Terrace
  • Picnic area
  • Pool sun loungers
  • Garden
  • Outdoor furniture
Spa
  • Body scrubs
  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Massages
  • Manicures and pedicures
  • Body wraps
  • Detox wraps
  • Body treatments
  • Hot tub
  • Massage/treatment rooms
  • Spa open daily
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children younger than 16 are not allowed at this adults-only property. all guests 16 and older are welcome. rollaway/extra beds are available for aud 40.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 42 per person rollaway bed fee: aud 40.0 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges property registration number 18386276853 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Matthew
May 7, 2026 03:50:13 PM
Review Score:   10
Summary: What a wonderful resort. The property is absolutely stunning as are the staff! You don’t need to leave the resort, everything is at your fingertips. The included activities are an added bonus and a great way to meet new people. Every staff member always had a smile on their face and nothing was too much trouble.
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Room Arrangement

Room Info Facilities
Studio Apartment
Room Size: 366.0 square feet m2
1 King Bed
Studio Apartment

General

Shower/tub combination, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Microwave, Stovetop, Ping - 10.3, Square meters - 34, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, No cribs (infant beds), Square feet - 366.0, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Verandah King Spa Suite
Room Size: 753.5 square feet m2
1 King Bed
Verandah King Spa Suite

General

Kitchenette, Square feet - 753.5, Shower/tub combination, Number of bedrooms - 1, Mini-fridge, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, Ping - 21.2, Square meters - 70, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Verandah King Room
Room Size: 538.2 square feet m2
1 King Bed
Verandah King Room

General

Kitchenette, Shower/tub combination, Number of bedrooms - 1, Ping - 15.1, Mini-fridge, Cookware, dishware, and utensils, Private bathroom, Furnished balcony or patio, Square meters - 50, No rollaway/extra beds, No cribs (infant beds), Separate sitting area, Square feet - 538.2, Bed count minimum 1, Bed count maximum 1
One Bedroom Premier Spa Apartment
Room Size: 549.0 square feet m2
1 King Bed
One Bedroom Premier Spa Apartment

General

Square feet - 549.0, Shower/tub combination, Number of bedrooms - 1, Ping - 15.4, Separate dining area, Mini-fridge, Cookware, dishware, and utensils, Square meters - 51, Private bathroom, Kitchen, No rollaway/extra beds, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Brigadier King Studio
Room Size: 753 square feet m2
1 King Bed
Brigadier King Studio

General

Square meters - 69.4, Square feet - 753, No rollaway/extra beds, Shower/tub combination, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Furnished balcony, Ping - 21
Villa Casablanca 4 Bedroom Spa & Plunge
Room Size: 1743.8 square feet m2
4 King Beds
Villa Casablanca 4 Bedroom Spa & Plunge

General

Square feet - 1743.8, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Private pool, Separate dining area, Ping - 49.0, Kitchen, No rollaway/extra beds, Tile flooring in room, Number of bedrooms - 4, Bed count minimum 4, Private hot tub, Square meters - 162, Microwave, Shower only, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Pool view, No cribs (infant beds), Separate sitting area, Oven, Bed count maximum 4, Furnished balcony
Reef Suite Ocean View Spa Apartment
Room Size: 678.1 square feet m2
2 King Beds
Reef Suite Ocean View Spa Apartment

General

Private hot tub, Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Microwave, Shower only, Stovetop, Ping - 19.1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 678.1, Square meters - 63, Cookware, dishware, and utensils, Private bathroom, Furnished balcony or patio, Kitchen, No rollaway/extra beds, Tile flooring in room, No cribs (infant beds), Separate sitting area, Ocean view, Bed count minimum 2, Bed count maximum 2
Brigadier King Spa Room
Room Size: 624.3 square feet m2
1 King Bed
Brigadier King Spa Room

General

Private hot tub, Ping - 17.5, Shower/tub combination, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Microwave, Square feet - 624.3, Stovetop, Square meters - 58, Cookware, dishware, and utensils, Private bathroom, Furnished balcony or patio, Kitchen, No rollaway/extra beds, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Two Bedroom Spa Apartment
Room Size: 678.1 square feet m2
2 King Beds
Two Bedroom Spa Apartment

General

Private hot tub, Number of bedrooms - 2, Full-sized refrigerator/freezer, Microwave, Shower only, Stovetop, Ping - 19.1, Number of living rooms 1, Separate dining area, Square feet - 678.1, Balcony or patio, Square meters - 63, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Tile flooring in room, No cribs (infant beds), Separate sitting area, Bed count minimum 2, Bed count maximum 2
Ocean View King Room
Room Size: 505.9 square feet m2
1 King Bed
Ocean View King Room

General

Shower/tub combination, Number of bedrooms - 1, Ping - 14.2, Microwave, Square meters - 47, Mini-fridge, Cookware, dishware, and utensils, Square feet - 505.9, Private bathroom, Kitchen, No rollaway/extra beds, No cribs (infant beds), Separate sitting area, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Palm Cove hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Palm Cove hotel starts from $791 per night with includes Wellness Facilities, Bar, Internet, Air Conditioner, View, Balcony/Terrace, Security/Safety, Sports/Activities, Restaurant, Entertainment, Kitchen, Spa, Guest Services, Laundry, TV, Ocean View, Toiletries, Breakfast, Hot Tub, Parking, Pool, Accessibility, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palm Cove hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Palm Cove hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.