Shangri-La Sydney | Hotel in The Rocks

| 9.2 (2701 Reviews) |  1 Bathroom
The Rocks Hotel | Shangri-La Sydney

Hotel in The Rocks

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Free toiletries
  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Premium bedding
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Desk
  • Phone
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Laptop-compatible safe
  • Turndown service
  • Desk chair
  • Local maps
  • Slippers
  • Laptop-friendly workspace
  • Recycling
  • Free newspapers
  • Iron/ironing board (on request)
  • Soundproofing
Breakfast
  • 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 52-67 for adults and AUD 25-25 for children
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
Parking
  • Height restrictions apply for onsite parking
  • Secured covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • Limo/town car service
  • RV/bus/truck parking (surcharge) on site
Accessibility
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 42
  • High pile carpet in room
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
Activities
  • Hiking/biking trails
  • Golfing
  • Bicycle rentals
  • Indoor pool
  • Full-service spa
  • Sauna
  • Fitness center
  • Steam room
Entertainment
  • Cable channels
  • Pay movies
  • Netflix
  • Streaming services
  • 40-inch Smart TV
  • Premium channels
General
  • Conference space (20450 square feet)
  • Meeting rooms - 20
  • Computer station
  • Free newspapers in lobby
  • ATM/banking services
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Ballroom
  • Chinese (Mandarin)
  • Japanese
  • English
  • Romance packages available
  • At least 80% lighting from LEDs
  • Couples dining
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Comprehensive food waste policy
Guest Services
  • Free cribs/infant beds
  • Stroller
  • Indoor pool
  • Soundproofed rooms
  • Porter/bellhop
  • Dry cleaning service
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Wedding services
  • Tour/ticket assistance
  • 24-hour front desk
  • Turndown service
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Pool sun loungers
Spa
  • Facials
  • Body scrubs
  • Detox wraps
  • Body treatments
  • 6 treatment rooms
  • Massage - prenatal
  • Massage - Swedish
  • Massage - sports
  • Couples treatment room(s)
  • Massage - hot stone
  • Body wraps
  • Sauna
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open select days
  • Aromatherapy

Policies

Check-in
Check-in time starts at 3 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 275.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aud 52 to 67 for adults, and aud 25 to 25 for children covered valet parking fee: aud 105 per day (in/out privileges) rollaway bed fee: aud 275.0 per night credit card charges are subject to a surcharge of 1.85 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 92 003 643 963 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Amy
May 19, 2026 01:04:18 PM
Review Score:   10
Summary: Incredibly attentive staff, super friendly and helpful. We had a gorgeous view of the opera house and circular quay. The room was very clean and the bed was like sleeping on clouds. We’ll definitely be back.
See All Reviews

Room Arrangement

Room Info Facilities
Ambassador Suite, Club Lounge Access (High Floor)
Room Size: 1130 square feet m2
1 King Bed
Ambassador Suite, Club Lounge Access (High Floor)

General

Square feet - 1130, Ping - 31.76, No rollaway/extra beds, Square meters - 105, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Royal Suite, Club Lounge Access (High Floor)
Room Size: m2
1 King Bed
Royal Suite, Club Lounge Access (High Floor)

General

No rollaway/extra beds, Harbor view, Club level room, Bed count minimum 1, Bed count maximum 1
Presidential Suite, Club Lounge Access (High Floor)
Room Size: m2
1 King Bed
Presidential Suite, Club Lounge Access (High Floor)

General

No rollaway/extra beds, Harbor view, Club level room, Bed count minimum 1, Bed count maximum 1
Governor Suite, Club Lounge Access (High Floor)
Room Size: 1227 square feet m2
1 King Bed
Governor Suite, Club Lounge Access (High Floor)

General

No rollaway/extra beds, Harbor view, Ping - 34.48, Square feet - 1227, Club level room, Square meters - 114, Bed count minimum 1, Bed count maximum 1
Suite (The Rocks)
Room Size: m2
1 King Bed
Suite (The Rocks)

General

Bed count minimum 1, Bed count maximum 1
Deluxe Opera House, Room, 1 King Bed, City View
Room Size: 430 square feet m2
1 King Bed
Deluxe Opera House, Room, 1 King Bed, City View

General

Rollaway/extra beds (surcharge), Square meters - 40, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Deluxe Opera House, 2 Twin Beds, City View
Room Size: 430 square feet m2
2 Twin Beds
Deluxe Opera House, 2 Twin Beds, City View

General

Rollaway/extra beds (surcharge), Square meters - 40, Extra bed count 1, Square feet - 430, Bed count minimum 2, City view, Ping - 12.08, Bed count maximum 2
Executive Sydney Harbour 1 King (High Floor)
Room Size: 484 square feet m2
1 King Bed
Executive Sydney Harbour 1 King (High Floor)

General

Rollaway/extra beds (surcharge), Outdoor spaces not available, Harbor view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Executive Opera House City 1 King (High Floor)
Room Size: 430 square feet m2
1 King Bed
Executive Opera House City 1 King (High Floor)

General

Rollaway/extra beds (surcharge), Square meters - 40, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Executive Opera House City 2 Double Beds (High Floor)
Room Size: 430 square feet m2
2 Twin Beds
Executive Opera House City 2 Double Beds (High Floor)

General

Square meters - 40, No rollaway/extra beds, Square feet - 430, Bed count minimum 2, City view, Ping - 12.08, Bed count maximum 2
Executive Barangaroo 2 Double Beds (High Floor)
Room Size: 430 square feet m2
2 Double Beds
Executive Barangaroo 2 Double Beds (High Floor)

General

Square meters - 40, No rollaway/extra beds, Bay view, Extra bed count 0, Square feet - 430, Bed count minimum 2, Ping - 12.08, Bed count maximum 2
Horizon Opera House City 1 King, Club Lounge Access (High Floor)
Room Size: 430 square feet m2
1 King Bed
Horizon Opera House City 1 King, Club Lounge Access (High Floor)

General

Rollaway/extra beds (surcharge), Square meters - 40, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view, Ping - 12.08
Executive Sydney Harbour 2 Double Beds (High Floor)
Room Size: 538 square feet m2
2 Twin Beds
Executive Sydney Harbour 2 Double Beds (High Floor)

General

Square meters - 50, No rollaway/extra beds, Harbor view, Square feet - 538, Ping - 15.12, Bed count minimum 2, Bed count maximum 2
Executive Barangaroo Harbour 1 King (High Floor)
Room Size: 430 square feet m2
1 King Bed
Executive Barangaroo Harbour 1 King (High Floor)

General

Rollaway/extra beds (surcharge), Square meters - 40, Bay view, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, Ping - 12.08
Premier Harbour Bridge King Room
Room Size: 645 square feet m2
1 King Bed
Premier Harbour Bridge King Room

General

Square feet - 645, Rollaway/extra beds (surcharge), Square meters - 60, Ping - 18.13, Harbor view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Harbour Bridge Suite 1 King, Club Lounge Access
Room Size: 893 square feet m2
1 King Bed
Harbour Bridge Suite 1 King, Club Lounge Access

General

Partial sea view, Square meters - 83, No rollaway/extra beds, Ping - 25, Bed count minimum 1, Bed count maximum 1, Square feet - 893
Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)
Room Size: 430 square feet m2
1 King Bed
Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

General

Rollaway/extra beds (surcharge), Square meters - 40, Bay view, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1
Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)
Room Size: 484 square feet m2
1 King Bed
Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

General

Rollaway/extra beds (surcharge), Harbor view, Square feet - 484, Club level room, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)
Room Size: 893 square feet m2
1 King Bed
Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

General

Square meters - 83, No rollaway/extra beds, Harbor view, Ping - 25.1, Club level room, Separate bedroom, Bed count minimum 1, Bed count maximum 1, Square feet - 893
Deluxe Barangaroo City King
Room Size: 431 square feet m2
1 King Bed
Deluxe Barangaroo City King

General

Rollaway/extra beds (surcharge), Square meters - 39.7, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Deluxe Room, 2 Twin Beds (Barangaroo City)
Room Size: 431 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds (Barangaroo City)

General

Rollaway/extra beds (surcharge), Square meters - 40.0, Ping - 12.1, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Horizon Spa Suite 1 King, Club Lounge Access (High Floor)
Room Size: 829 square feet m2
1 King Bed
Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

General

No rollaway/extra beds, Bay view, Square feet - 829, Ping - 23.3, Club level room, Bed count minimum 1, Bed count maximum 1, Square meters - 77
Deluxe Harbour Bridge King Room
Room Size: 484 square feet m2
1 King Bed
Deluxe Harbour Bridge King Room

General

Rollaway/extra beds (surcharge), Partial sea view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Harbour Bridge Twin Room
Room Size: 538 square feet m2
2 Twin Beds
Deluxe Harbour Bridge Twin Room

General

Rollaway/extra beds (surcharge), Partial sea view, Square meters - 50, Square feet - 538, Ping - 15.12, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Horizon Tower Suite 1 King, Club Lounge Access (High Floor)
Room Size: 936 square feet m2
1 King Bed
Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

General

Square meters - 87, No rollaway/extra beds, Square feet - 936, Harbor view, Club level room, Bed count minimum 1, Ping - 26.3, Bed count maximum 1
Grand Premier Sydney Harbour 1 King (High Floor)
Room Size: 646 square feet m2
1 King Bed
Grand Premier Sydney Harbour 1 King (High Floor)

General

Square feet - 646, Rollaway/extra beds (surcharge), Square meters - 60, Harbor view, Ping - 18.15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)
Room Size: 646 square feet m2
1 King Bed
Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

General

Square feet - 646, Rollaway/extra beds (surcharge), Square meters - 60, Harbor view, Ping - 18.15, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)
Room Size: 893 square feet m2
1 King Bed
Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

General

Square meters - 83, No rollaway/extra beds, Harbor view, Ping - 25.1, Club level room, Bed count minimum 1, Bed count maximum 1, Square feet - 893

FAQ's

Is this Shangri-La Sydney pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Sydney?

Check-in time for Shangri-La Sydney starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Sydney have a swimming pool?

Yes, this Shangri-La Sydney has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Sydney?

Best-rates for the Shangri-La Sydney starts from $213 per night with includes Wheelchair Accessible, Spa, Breakfast, Pool, Business Services, Restaurant, Bar, Kitchen, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Wellness Facilities, Toiletries, Child Friendly, Internet, Security/Safety, Bedding/Linens, Guest Services, Entertainment, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Sydney a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Sydney wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Sydney is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Sydney?

Based on the information reported by the owner or manager, the Shangri-La Sydney indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Sydney?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD213
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