The Phoenix Residency | Hotel in Shillong

| 7.4 (75 Reviews) |  5 Bathrooms  13 Guests
Shillong Hotel | The Phoenix Residency

Hotel in Shillong

The Phoenix Residency in Shillong has 4-star accommodations with a garden and a terrace. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. All rooms come with a flat-screen TV with satellite channels, an electric tea pot, a shower, free toiletries and a desk. The rooms have a private bathroom with a bath, while selected rooms also feature a balcony and others also feature city views. A buffet, à la carte or continental breakfast is served at the property. At the hotel you'll find a restaurant serving Indian, Italian and Pizza cuisine. Vegetarian, halal and vegan options can also be requested. Shillong Airport is 23 miles from the property.

The Phoenix Residency is located in Shillong.

This 29 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Laundry, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 75 reviews with the average score of 7.4 . Coming to Shillong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 29 Bedrooms Hotel if you want to learn more about this place in Shillong. These details are authentic, as they are provided by our partner, booking.com.

This The Phoenix Residency in Shillong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Phoenix Residency”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Fruit
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Free parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
General
  • Facilities for disabled guests
  • Heating
  • Elevator
  • Soundproof rooms
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
Guest Services
  • Airport shuttle (additional charge)
  • Ironing service
  • Shuttle service
  • Packed lunches
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Room service
  • ATM on site
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Dry cleaning
  • Private check-in/out
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • BBQ facilities
Security/Safety
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Key access
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
6.32
Location:
6.72
Staff:
7.53
Facilities:
6.83
Comfort:
7.6
Cleanliness:
7.47
Siangshai
Apr 22, 2026 07:00:00 AM
Review Score:   9
India
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The best is the location
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Bathroom

Towels, Toilet, Shampoo, Towels/Sheets (extra fee), Bathtub, Private bathroom, Slippers, Toilet paper, Conditioner, Bathtub or shower, Free toiletries, Body soap, Shower

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

General

Smoke Alarm, Trash cans, Tile/Marble floor, Private entrance, Fan, Key access

Bedroom

Extra long beds (> 6.5 ft), Linens

Kitchen

Electric kettle

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack, Adapter

Food & Drink

Bottle of water
Standard Double Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Bathroom

Towels, Toilet, Shampoo, Towels/Sheets (extra fee), Bathtub, Private bathroom, Slippers, Toilet paper, Conditioner, Bathtub or shower, Free toiletries, Body soap, Shower

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

General

Smoke Alarm, Trash cans, Tile/Marble floor, Private entrance, Fan, Key access

Bedroom

Extra long beds (> 6.5 ft), Linens

View

View, City view

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack, Adapter

Food & Drink

Bottle of water
Superior Double Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Superior Double Room

Bathroom

Towels, Toilet, Shampoo, Towels/Sheets (extra fee), Bathtub, Private bathroom, Slippers, Toilet paper, Conditioner, Bathtub or shower, Free toiletries, Body soap, Shower

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

General

Smoke Alarm, Trash cans, Private entrance, Fan, Hardwood or parquet floors, Key access

Bedroom

Extra long beds (> 6.5 ft), Linens

View

View

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack, Adapter

Food & Drink

Bottle of water
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed

Bathroom

Towels, Toilet, Shampoo, Towels/Sheets (extra fee), Bathtub, Private bathroom, Slippers, Toilet paper, Conditioner, Bathtub or shower, Free toiletries, Body soap, Shower

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

General

Smoke Alarm, Trash cans, Tile/Marble floor, Private entrance, Fan, Hardwood or parquet floors, Key access

Bedroom

Extra long beds (> 6.5 ft), Linens

Kitchen

Electric kettle

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack, Adapter

Food & Drink

Bottle of water
Suite
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Towels, Toilet, Shampoo, Towels/Sheets (extra fee), Bathtub, Private bathroom, Slippers, Toilet paper, Conditioner, Bathtub or shower, Free toiletries, Body soap, Shower

Media & Technology

Telephone, Pay-per-view channels, Video, Cable channels, Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

General

Smoke Alarm, Trash cans, Private entrance, Carpeted, Fan, Hardwood or parquet floors, Key access

Bedroom

Walk-in closet, Extra long beds (> 6.5 ft), Linens

View

View

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Sofa bed, Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack, Adapter

Food & Drink

Bottle of water

FAQ's

Is this The Phoenix Residency pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Phoenix Residency?

Check-in time for The Phoenix Residency starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Phoenix Residency have a swimming pool?

No, this The Phoenix Residency does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Phoenix Residency?

Best-rates for the The Phoenix Residency starts from $40 per night with includes Balcony/Terrace, Transportation/Shuttle, Business Services, Breakfast, Child Friendly, Laundry, Wheelchair Accessible, Security/Safety, Guest Services, View, Accessibility, Internet, Parking, Fireplace/Heating, Restaurant, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Phoenix Residency a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Phoenix Residency wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Phoenix Residency is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Phoenix Residency?

Based on the information reported by the owner or manager, the The Phoenix Residency indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Phoenix Residency?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD40
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